SendRecv.io

General

Where did sendrecv.io come from?: We love ZFS and couldn't find any native ZFS off-site backup providers that met our needs, so we built our own.
What do you offer?: Dedicated ZFS jails for off-site replication. SSH key auth only. Plans from 10 GB to 500 GB, or contact us for custom sizing.
Why should I use sendrecv.io?: No wrappers, no agents — just native zfs send | ssh. You keep all ZFS features including encryption, snapshots, and incremental sends.

Billing

How does my subscription work?: Monthly subscription per conduit. Each conduit has a maximum amount of usable storage, active snapshots, and dataset quantity.
What is a billing cycle?: The billing cycle begins the day you subscribe and continues on the same day each month.
How do I cancel a subscription?: Visit Manage Subscriptions in your account to cancel any active conduits.
Can I cancel anytime?: Yes. Your conduit stays active until the end of your current billing cycle.
Where can I report a billing issue?: Email [email protected] with any billing questions.

Plans

How fast will I be able to begin using my conduit after subscribing?: Immediately — your jail is provisioned in under 60 seconds after payment.
What is the maximum amount of data I can store?: Plans go up to 500 GB. For larger amounts contact us at [email protected].

Security & Privacy

What happens to my data after I cancel?: At the end of your billing cycle your datasets are destroyed and capacity is returned to the ZFS pool.
How is my data secured?: That's up to you. For sensitive data we recommend ZFS native dataset encryption — the decryption keys are not stored with your data.
Where is my data stored?: sendrecv.io uses multiple providers with highly available block storage to host our ZFS pools.

Account

How do I update billing information?: Visit Account Settings → Billing to manage your payment information via Stripe.
How can I reset my password?: Visit the Forgot password page or contact [email protected].
Where do I update my email address?: Visit Account Settings.

Contact

Frequently asked questions